Exclusive Savings Alert! Get 20% Off Your Next Five Rides with Irista.

Download App

iRISTA

/

27 April 2025

/

iRISTA

The Hidden Struggle: When Cab Drivers Keep the AC Off in Summer

Imagine this: It’s a sweltering afternoon in Delhi NCR. The sun is merciless, the air feels heavy, and just stepping outside is enough to break into a sweat. You book a cab, looking forward to a few precious minutes of cool, air-conditioned relief. But when you sit inside, the reality hits — the AC is off. The windows are cracked open, warm air swirls in, and the driver offers a half-hearted excuse. 

Sadly, this is not a one-off experience. Thousands of passengers face this uncomfortable and unfair situation every single day. 

At iRISTA, we believe that comfort, health, and trust are not luxuries — they are your rights. 
That’s why we make a bold and clear promise: 

No ride without AC. No excuses. No compromises. 

Why Is This Still Happening?

Despite the expectation of comfort, many cab services still have drivers who routinely keep the air conditioning off. Here’s why: 

  • Fuel Savings: Running the AC consumes extra fuel, so drivers sometimes choose to save money at the cost of customer comfort. 
  • Lack of Strict Policies: Some companies do not enforce AC usage unless the customer complains, leading to inconsistent experiences. 
  • Driver Assumptions: Many drivers wrongly assume that passengers are fine without AC unless specifically asked to turn it on. 
  • Old or Poorly Maintained Vehicles: Some cabs are simply not equipped to run AC for long periods in extreme temperatures without risking mechanical issues. 
  •  

But no matter the reasons — they are ultimately excuses. 
From the passenger's perspective, comfort is non-negotiable. You are paying for a service that should include basic comfort, especially in Delhi NCR’s relentless summer. 

How Customers Are Really Feeling

  1. Physical Discomfort
Passengers often face unbearable heat inside the cab. With temperatures soaring above 45°C, a closed vehicle without AC can feel like an oven. Within minutes, sweat, dehydration, dizziness, and even heat rashes can set in. 
  1. Serious Health Risks
  • Children, with their more sensitive body temperature regulation, are at high risk of heat exhaustion. 
  • Elderly passengers can experience severe strain, especially those with heart or respiratory conditions. 
  • Pregnant women and people with medical conditions like asthma can suffer dangerous flare-ups when exposed to overheated, poorly ventilated conditions. 
What seems like "just a bit of discomfort" to some can easily escalate into genuine medical emergencies. 
  1. Mental Stress and Anxiety
Instead of relaxing during the ride, customers often feel trapped, uncomfortable, and helpless. What should have been a peaceful journey becomes a mentally exhausting experience filled with irritation and stress. 
  1. Betrayal of Trust
When you pay full fare but receive half the service, it feels disrespectful. It damages the trust you place in the brand and discourages future bookings. 

Why It’s Completely Unfair

Let’s call it what it is — unjust. 
Here’s why: 

  • Same Fare, Less Comfort: Whether the AC is on or off, you’re still paying the full amount. There’s no discount for suffering through the heat. 
  • Comfort Shouldn’t Be a Special Request: Basic comfort — like a functioning AC in summer — should never require a negotiation or complaint. 
  • Heat Isn’t Just Inconvenient, It’s Dangerous: Exposure to high temperatures in closed vehicles can cause heat exhaustion, dehydration, and even fainting — putting passengers at real risk. 

Passengers have every right to expect a cool, comfortable, and safe ride — without having to beg for it. 

Real Stories, Real Struggles

Many passengers across Delhi NCR have shared stories like these: 

A mother traveling with her toddler had to get off mid-ride because her child started crying uncontrollably in the heat.

An elderly man on his way to a hospital appointment had to endure 40 minutes in a suffocating cab because the driver “didn’t want to waste fuel.”

A young woman traveling alone felt unsafe arguing with a driver who refused to turn on the AC, making her feel powerless and trapped.

These aren’t isolated incidents — they are daily realities. 

iRISTA's Commitment: Comfort Without Compromise

At iRISTA, we are changing the narrative. 
We don’t just promise better rides — we deliver them, ride after ride, without excuses. 

Fully Air-Conditioned Rides 
Every iRISTA vehicle is air-conditioned and kept in optimal condition to ensure cool, comfortable journeys — every single time. 

✅ Driver Compliance 
Our drivers are trained and strictly monitored to maintain AC usage, especially during the intense summer months. For us, it's not optional — it’s mandatory. 

✅ 24/7 Customer Support 
Facing an issue? Our round-the-clock support team is ready to step in immediately and resolve any complaints swiftly. 

✅ Prioritizing Health and Safety 
We put special focus on rides for women, children, and senior citizens. Your health, safety, and well-being are at the heart of our service philosophy. 

✅ No Hidden Charges, No Excuses 
There are no extra charges for AC rides. Comfort is part of the experience you are paying for — it is your right, not a luxury. 

Why iRISTA Is Different

When you book with iRISTA, you know you’re choosing: 

🌟 Reliability: What we promise, we deliver. 
🌟 Safety: Features like emergency stop buttons make your journey even more secure. 
🌟 Transparency: No hidden conditions, no gimmicks — just honest, premium service. 
🌟 Peace of Mind: No more uncomfortable rides. No more worrying about having to "request" basic amenities. 

Final Thoughts

Taking a cab during Delhi’s summer should never be a battle between comfort and cost-saving. 
You shouldn’t have to beg for AC. You shouldn’t have to suffer silently. 
You shouldn’t have to choose between your health and your ride. 

At iRISTA, we stand by one simple truth: 

Comfort is not optional. It’s your right. And we’re here to protect it. 

 

Next time you book a cab, don’t just hope for comfort — demand it. Choose iRISTA, and guarantee yourself a ride that is safe, refreshing, and exactly what you deserve. 

Step into iRISTA. Step into comfort. 

Tags:

Share :

Related Article

Facebook Twitter Linkedin Instagram
  • 9 AM - 5 PM, Monday - Saturday
  • 1800-257-2714
  • Our Support and Sales team is available 24/7 to answer your queries
  • Copyright © 2025 irista
  • Terms of Use
  • Privacy Policy